Need Help? We’ve Got You Covered
Got a question? We’ve pulled together the ones we hear most to help you quickly. If you can’t find what you need, just email us at joanna@pramshed.co.uk. We’re a family business with three children at different stages, so we know the mess, the milestones and the juggle first hand. We’re here to help every step of the way.
Common Questions
What do you clean?
Eco-friendly cleaning for prams, buggies, toys, mattresses and bikes. Deep cleans, wheel repairs, tear fixes — all of it.
Do you clean vintage prams?
Yes. We love looking after classic prams. Every vintage job is case by case — some older prams might need extra care. Not sure? Just send us a photo.
Can you clean and repair a second-hand buggy?
Yes. This is what we’re here for. We clean all buggy brands and repair YOYO and Bugaboo.
Do you clean bikes?
Yes — bikes and trailers too. Just email for details.
Do you clean mattresses?
Yes — Moses baskets and cot bed mattresses.
My item isn’t listed — can you still help?
Probably! Drop us an email and we’ll let you know.
How It Works
How does your cleaning work?
We use child-safe, eco-friendly products and do a proper deep clean. Steam cleaning, stain treating, scrubbing — whatever your item needs.
Is it safe for babies?
Always. We only use non-toxic products that are gentle and allergy-friendly.
Do you use chemicals?
No harsh stuff. Just safe, eco-friendly products.
Can you remove tough stains and smells?
Yes, most of the time. Some marks might stay but they’ll look a lot better.
Do you remove scratches and scuffs?
We can lift surface marks but deep scratches may stay.
What’s included in a Deep Clean?
Inside and out — fabrics, frames, wheels. You can add accessories too.
Can I have just a steam clean?
We don’t offer steam-only. Every booking gets a full deep clean for the best result.
Can you dye my pram fabric?
Yes — we can re-dye black or navy fabrics with the same lining colour.
Do you clean mould and mildew?
Yes, but please send us a photo first. There may be an extra charge.
My child was sick in the buggy — can you fix it?
Yes! Remove any solids, bag it up and book your clean. If you can, spray it with a child-safe disinfectant too.
Can you get out grease stains?
We’ll do our best. We spot treat and hand scrub multiple times.
Repairs and Maintenance
Do you do repairs too?
Yes! We offer wheel and tyre repairs (YOYO & Bugaboo), fabric tear repairs, fabric fixes, and re-dyeing faded black or navy fabrics. Repairs are available as optional paid add-ons to your deep clean service.
Do you fix YOYO wheels?
Yes — bearings and axle issues too.
Can you repair a tear?
Most tears, yes. Email us a photo first.
Can you order spare parts?
Yes, for YOYO and Bugaboo.
Do you check and oil wheels?
Yes — we’ll let you know if they need more work.
Do you lubricate other parts?
Yes, that’s included in your clean.
Booking and Delivery
How do I book?
Book online or email joanna@pramshed.co.uk.
How much is pick-up?
Use the postcode checker at basket or email us for a quote.
Do I need boxes?
No boxes needed — just fold down your buggy.
How long does it take?
Single buggies: Returned two days after pickup
Travel systems: Returned three days after pickup
Thursday & Friday collections: Returned Tuesday evening
Turnaround times are typical but not guaranteed.
Can you hold my buggy?
Yes. We can hold it for an extra day free or reschedule if needed.
Do you do next-day delivery?
Yes, for single buggy deep cleans only.
Can I drop off myself?
Yes — choose drop-off at checkout.
Can you collect from work or nursery?
Yes — add the address and a contact name when you book.
Can I ship my buggy?
Yes, just email us for advice.
Do you collect outside London?
Yes — use the postcode checker at basket. Fees depend on distance.
How many items can I send?
As many as you like. For big jobs, email us first so we can arrange the best transport.
If you’re ever stuck, just email joanna@pramshed.co.uk — we’ll get you sorted.