FAQ
Questions, answered.
Everything you need to know about our deep clean, repair and restoration service for prams, buggies, car seats and nursery kit.
What we clean
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Prams, buggies, pushchairs, travel systems, car seats, bouncers, Moses baskets, cot mattresses, toys and bikes. If it's baby or child kit, we can probably help.
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Yes, we love looking after classic and carriage prams. Every vintage job is case by case; some older prams need extra care. Not sure? Just send us a photo.
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Absolutely. This is what we're here for. We clean all brands and repair YOYO and Bugaboo Butterfly.
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Probably! Drop us an email and we'll let you know.
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Yes, just email us for details.
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Yes, Moses basket and cot mattresses.
How it works
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We take your buggy or car seat apart as much as we safely can, clean each part by hand, and reassemble it. Fabrics are hand-washed or steam-cleaned depending on the material.
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Yes. We use gentle, eco-friendly products throughout and rinse everything thoroughly. No harsh chemicals, ever.
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Full fabric wash, frame scrub and polish, wheel clean, harness wash and UV-dry. We also tighten anything that's come loose. See our services page for exactly what's included per service.
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Usually yes. Milk, food, mould and pet smells respond very well to our process. We'll always let you know upfront if something looks unlikely to shift.
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Yes. Mould on fabrics and frames is one of the most common things we deal with. We treat and dry carefully to stop it coming back.
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Yes — this is exactly what we're here for.
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In some cases, yes. Email us with photos and we'll advise.
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Minor fabric repairs yes. For structural damage to the frame, it depends on the make and model — ask us.
Repairs
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Yes, we repair YOYO and Bugaboo Butterfly wheels and mechanisms, and offer general frame and fabric repairs. Email us if you're not sure whether we can help.
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Yes — YOYO wheel repair is one of our most common jobs.
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Sometimes, depending on the model. Send us a photo and we'll advise.
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Not routinely, but if you're in a pinch, email us and we'll see what we can do.
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For some brands yes. Email us and we'll let you know.
Booking & collection
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Book online via our services page, or email us directly at joanna@pramshed.co.uk.
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Yes — drop-off to our Hackney workshop is welcome and saves on courier costs. Email us to arrange a time.
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Yes, our courier can collect from wherever suits you.
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No. Our courier is experienced with buggies and equipment and handles them carefully.
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We mainly serve London, but we've helped customers across the UK via courier. Email us to check your area.
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Yes. Pack it securely, ship it to our Hackney address, and we'll return it by courier.
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As many as you like. We'll quote per item.
Turnaround
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Usually 3–5 working days once we have your item. We'll confirm when we book you in.
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Not routinely. If you have an urgent deadline, email us and we'll do our best.
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Yes, for a short period. Just let us know.
Pricing & payment
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Prices are on our services page. If your item isn't listed, email us for a quote.
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By card online when you book, or via invoice for trade customers.
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Yes — dropping off to our workshop saves on collection costs and we pass that saving on.
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Yes — PS Family Rewards is our loyalty programme. Join for free on our website.
Gift vouchers
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Yes — gift vouchers from £100 are available in our shop. Perfect for a new parent or anyone whose buggy needs love.
Donations & collections
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Yes. We collect old buggies, prams and cots, clean and repair them, and donate them to families in need. Fill in the donation form on our Donate page.
Still have a question?
We reply to every message personally, usually within one working day.