FAQ

We specialize in eco-friendly cleaning and restoration of prams, toys, and mattresses. Our services range from a Quick Clean to a Deep Clean, and we also repair common issues like deep rips and stains.

We use a combination of eco-friendly cleaning products, steam cleaning, and professional techniques to ensure thorough cleaning and sanitizing of your items without harming the environment.

Yes, our Deep Clean service is meticulously designed to combat tough stains and odours for your pram, tackling issues from food spills to ‘poo explosions’ and general wear and tear. For those particularly stubborn stains, we will endeavour to thoroughly scrub your pram multiple times, ensuring the highest standards of cleanliness.

Absolutely. Our cleaning process is designed with both the safety of your little ones and the health of our planet in mind. We exclusively use Bio D products, a non-toxic, child-safe cleaning solution. It’s made from natural, biodegradable ingredients, ensuring it’s gentle on the skin and safe for those with allergies, without compromising on effectiveness. By choosing our service, you’re opting for a clean that protects your child’s health and contributes to a greener earth.

Yes, we offer a convenient collection and delivery service within certain areas, using our eco-friendly cargo bike courier to minimise our carbon footprint further. This service is complimentary for residents within the nearby vicinity, enhancing our commitment to environmental sustainability and convenience. For detailed information on eligible locations, please refer to our free pickup page.

The turnaround for our cleaning services is typically 2 days, though some prams may require up to 3 days depending on their condition upon arrival. For those requiring faster service, we offer an express option that guarantees a 1-day turnaround. This ensures we cater to all our customers’ needs, providing both thorough and expedient service options.

We clean most brands and types of prams. For unique or particularly delicate models, such as vintage ones, we recommend contacting us directly to ensure we can provide the best care. This allows us to consider the specific needs and requirements of these prams individually.

Yes, in addition to our cleaning services, we specialise in fabric repairs and aesthetic enhancements, specifically including pram hood restoration. This service involves rust descaling, colour rejuvenation, and colour-matching dyeing of the pram hood and other fabric parts. It’s important to note that our repair services focus exclusively on fabric and surface condition improvements, such as mending tears and refreshing the appearance. We do not offer parts replacement or mechanical repairs.

To book a service, you can either contact us through our website or email to discuss your needs and arrange a convenient pickup time, or you can use the form provided below for direct booking.

Sustainability is foundational to our ethos. We utilise eco-friendly cleaning solutions and methods, aim to extend the lifespan of prams and toys to minimise waste, and ensure our delivery methods are environmentally conscious. Despite being a relatively new brand, our goal for 2024 is to achieve B Corp Certification, demonstrating our commitment to meeting rigorous standards of social and environmental performance, accountability, and transparency.